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Last updated: 01.12.25

Introduction

At WELLTTH (“we”, “us”, “our”), we are committed to delivering an elevated, seamless digital experience consistent with our luxury-wellness ethos while respecting your privacy and data rights. This Cookie Policy explains how we use cookies and similar tracking technologies (“cookies”) when you visit or interact with our website, mobile applications, and other online services (collectively, our “Services”). By using our Services, you consent to our use of cookies in accordance with this Policy (subject to your preferences). If you do not agree, please adjust your cookie settings or discontinue use of the Services.

Scope

This Policy applies to global visitors and all other regions where we operate, across our website, mobile applications, and any connected digital platforms.

Legal & Regulatory

WELLTTH complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), requiring consent for processing personal data unless another lawful basis applies. While the UAE has no stand-alone cookie law equivalent to the EU e-Privacy Directive, we follow global best practices of transparency, purpose limitation, and user control.

What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you access our site or app. We also use similar technologies, including:

• Pixel tags / web beacons / clear GIFs – tiny graphics that help us understand user engagement.
• Flash cookies & local storage objects – used to store preferences or playback settings.
• SDKs and device identifiers – particularly in our mobile app environment.

These technologies enable us to recognise devices, track usage patterns, remember settings, and improve performance.

Types of Cookies We Use

Category

Purpose

Examples of Use

Retention

Essential

Enable core functionality such as navigation, login, and security.

Maintaining session integrity, fraud prevention.

Session-only

Performance & Functionality

Enhance usability and remember preferences.

Saving language or region, remembering previous selections.

6–12 months

Analytics & Measurement

Understand how visitors use our Services and improve design.

Google Analytics, Mixpanel.

Up to 24 months

Advertising & Profiling

Deliver tailored content or offers and measure campaign performance.

Meta Pixel, Google Ads Remarketing.

6–18 months

We review cookies periodically and update this table as services evolve.

Your Choices and Opt-Out

• When you first visit our website, a cookie-consent banner lets you accept or decline non-essential cookies.
• You can modify preferences at any time via the “Cookie Settings” link in our footer.
• You may also block or delete cookies through your browser or device settings. Note: doing so may affect site performance.
• To manage advertising cookies, you can visit tools such as Google Ad Settings or industry opt-out pages.

Third-Party Cookies and Links

Some cookies are set by third-party providers (analytics, ad networks, social-media integrations). These parties operate under their own privacy and cookie policies, which we encourage you to review.

Transfers of Data & Cross-Border Aspects

As a global brand, WELLTTH may transfer cookie-related information to service providers or data centres located outside the UAE. We ensure that all such transfers comply with PDPL requirements through adequate safeguards or contractual commitments protecting your data.

Data Retention

Cookie-related data are kept only as long as necessary for their respective purposes, typically ranging from session duration to 24 months, unless a longer retention period is required by law or business necessity.

Your Rights

Under the PDPL, you have the right to:
• Access and obtain a copy of your personal data.
• Request correction or deletion of inaccurate data.
• Restrict or object to processing (including profiling).
• Request data portability.

For further information or to exercise your rights, please contact us using the details below.

Changes to This Policy

We may revise this Policy periodically. Any material updates will be posted on this page, with the “Last updated” date revised accordingly.

12. Contact Us

If you have questions about our cookie, use or this Policy, contact:

Email: contact@welltth.com

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